We are hiring a Bilingual Housekeeping Supervisor to join our team at a well-established hotel in the heart of downtown Chicago on the Magnificent Mile. In this leadership role, you will oversee housekeeping operations, ensuring that guest rooms and public spaces meet the highest standards of cleanliness and presentation. You will be responsible for managing and training housekeeping staff, conducting inspections, and coordinating daily workflow to maintain an exceptional guest experience. This position requires strong leadership, attention to detail, and bilingual proficiency in English and Spanish to effectively communicate with a diverse team ensuring a spotless, welcoming experience for our guests.
What You’ll Do:
Lead and monitor housekeeping staff, ensuring rooms and public areas meet top cleanliness standards.
Train and mentor new team members on cleaning protocols, safety, and company policies.
Inspect rooms and facilities to ensure exceptional guest experiences and maintain quality standards.
Address guest requests and concerns with urgency and professionalism.
Manage cleaning supplies and inventory to ensure seamless operations.
Assist with scheduling and daily housekeeping operations.
Work closely with hotel leadership and other departments for seamless operations.
Enforce health and safety protocols.
What We’re Looking For:
Bilingual (English & Spanish) – REQUIRED
2- 3 years of experience in housekeeping leadership (hotel experience preferred).
Ability to lead a team and maintain high standards.
Strong leadership, organization, and attention to detail.
Physically able to stand, lift, bend, and perform cleaning duties as needed.
Flexibility to work weekends, holidays, and varying shifts.